About  »  Covid 19 Information for Museum Reopening

While the museum is excited to reopen, our top priority is the health and safety of our visitors and our entire museum family. Therefore, we’ve carefully developed reopening guidelines following the recommendations of the Center for Disease Control (CDC), the State of New York, Steuben County Public Health, local health experts and peer institutions across the country.

On June 24, 2020 New York State released the Guidance for Phase 4 Reopening of “Low Risk Indoor Arts and Entertainment” Venues. In light of the requirements and guidelines, the Glenn H. Curtiss Museum will reopen FRIDAY, JUNE 26, 2020 at 9 a.m.

The past four months have been extremely challenging, and we are looking forward to opening our doors to all of you in the near future. To ensure a safe and secure experience for all staff, volunteers, and the general public we are implementing a series of operational changes in line with guidelines provided by Steuben County and New York State. These changes will remain in effect until further notice.

The following guidelines are required by New York State for us to open. Please help us remain in compliance and STAY OPEN! We look forward to your visit!

What to expect during your next visit to the Curtiss Museum:

  • 1.During our initial reopening, the Curtiss Museum will be operating at 25% capacity. At this time we do not anticipate implementing a “timed ticketing” system, and will track our visitor traffic daily. If we reach capacity at any given moment, a staff member will be posted at the main entrance doors. Should the museum be “full,” we will ask that additional visitors either wait in their cars, or form a queue outside the main entrance while maintaining social distancing.
  • 2. Until further notice, all staff, volunteers, and the general public will be required to wear an acceptable face covering; provided, however, that the individual is over the age of 2 and able to medically tolerate such covering.
  • 3.Please do not enter the Curtiss Museum if you are feeling ill, exhibit any symptoms of Covid-19, or have come into close contact with anyone who has tested positive for Covid-19.
  • 4.Though not required, you are welcome to provide contact information for contact tracing purposes.
  • 5.Several high-risk interactive areas, and confined spaces, will be closed to the public. This includes:
    • Curtiss Museum Theater
    • Children’s Play Area
    • Aircraft Restoration Shop
  • 6.Individual groups will be limited to a maximum of ten (10) visitors or less. All groups must tour the museum together, and remain at least six (6) feet from other individuals not in your group.
  • 7.Guided tours are suspended until further notice.
  • 8.Please do not touch any exhibits, artifacts, exhibit cases, signs, placards, aircraft, automobiles, motorcycles, etc. 


In order to achieve the highest public health standards, cleaning procedures have been enhanced throughout the museum, including an increased frequency in the disinfecting of high-traffic areas and surfaces. Hand sanitizer stations are now available throughout the facility and we have reorganized certain sections of the museum to provide additional space between exhibits and objects. In addition, plexiglass sneeze guards have been installed at all of the cashier stations at the admissions desk and Museum Store.